Change Password Retry Cancel Common Reasons that Cause Server Connection Error While Sending Emailįollowing is the list of some of the most common reasons that cause QuickBooks to display “ Couldn’t Connect to the Email Server” error: Please select the correct option below to continue. QuickBooks Couldn’t Connect to the Email Server Couldn’t Connect to Email Server We were unable to connect to the email server for your email provider. Here is the exact description of the server connection error that a user encounters while sending emails from QuickBooks: Lack of proper application setup and failure to configure correct Windows firewall rules not only cause server connection error while sending emails but also triggers several other errors. To guide you through the hassles of sending email through QuickBooks we have prepared this article in which we have listed the several reasons that cause “ Couldn’t Connect to the Email Server” error along with a step-by-step troubleshooting method.Īre you Dealing with Server Connection Error When Sending an Invoice using QuickBooks ? Call 1.800.579.0391 for Quick Help and Guidance QuickBooks Couldn’t Connect to Email Server Error – Description One common error that several QuickBooks users encounter while sending emails using QuickBooks Desktop is “ QuickBooks could not connect to email server” error. If you are also unable to send your invoices using QuickBooks Desktop Webmail feature, then the problem is very likely related to the incorrect webmail preferences. I will be happy to assist you until your issue is resolved.Being unable to send crucial business emails can ruin your day of the job, productivity, and can even entail business loss. If you need further assistance, please let me know. After confirming the correct working password, please update your QB email password ***** try sending emails again. Please be sure to manually enter the password ***** test if it is the acceptable password. So please give it a try, open a web browser that you do not regularly used to access your Gmail, like Firefox or Chrome, then try accessing your Gmail account there. The main reason why I asked if you are still able to access your Gmail using a web browser with your password ***** ***** confirm that indeed your known password ***** ***** current and working password. For instance, if you change or reset your password ***** Gmail recently, you need to enter that new password ***** your QB email setup. There could be changes done on your Gmail account that you should reflect in your QB email setup. If you are getting an error saying incorrect credentials when sending emails through QuickBooks (QB), it means that the login credentials you provided in your QB setup was rejected when email sending was initiated.
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